Back to Home

Refund & Cancellation Policy

Last updated: January 1, 2026

We want you to be completely satisfied with our services. This policy outlines our refund and cancellation procedures.

1. Overview

At QR Code Creator, we want you to be completely satisfied with our services. This policy outlines our refund and cancellation procedures to ensure a transparent experience for all users.

2. Free Trial

We offer a 15-day free trial for all paid plans. During the trial period:

  • You have full access to all features of your selected plan
  • No payment is required during the trial
  • You can cancel at any time before the trial ends without being charged
  • If you don't cancel, your subscription will automatically begin at the end of the trial

3. Subscription Cancellation

3.1 How to Cancel

You can cancel your subscription at any time through:

  • Your account settings dashboard
  • Contacting our support team at support@qrcodecreator.io

3.2 Effect of Cancellation

When you cancel your subscription:

  • You will continue to have access until the end of your current billing period
  • No further charges will be made after cancellation
  • Your QR codes will remain functional until the subscription expires
  • After expiration, dynamic QR codes may stop redirecting (data is retained for 30 days)

4. Refund Policy

4.1 Refund Eligibility

We offer refunds under the following circumstances:

  • Within 7 days of first payment: Full refund if you're not satisfied with our service
  • Technical issues: If we fail to deliver promised features due to technical problems on our end
  • Duplicate charges: In case of accidental duplicate billing
  • Unauthorized charges: If you were charged without authorization

4.2 Non-Refundable Situations

Refunds are generally not provided for:

  • Requests made after 7 days of payment (for first-time subscribers)
  • Partial month usage after the 7-day period
  • Unused features or services
  • Account termination due to Terms of Service violations
  • Change of mind after the refund eligibility period

4.3 Annual Subscriptions

For annual subscriptions:

  • Full refund available within 7 days of initial purchase
  • Pro-rata refunds may be considered for extenuating circumstances on a case-by-case basis
  • Contact support for annual subscription refund requests

5. How to Request a Refund

To request a refund:

  1. Email us at support@qrcodecreator.io
  2. Include your account email and reason for the refund request
  3. Provide any relevant transaction or invoice details
  4. Our team will review your request within 2-3 business days

6. Refund Processing

Once approved, refunds will be processed as follows:

Credit/Debit Card
5-10 business days
UPI/Netbanking
3-7 business days
Wallet payments
1-3 business days

Refunds will be credited to the original payment method used for the transaction.

7. Downgrade Policy

If you wish to downgrade your plan instead of cancelling:

  • Downgrades take effect at the start of your next billing cycle
  • No refunds are provided for the difference between plans
  • You retain access to higher-tier features until the current period ends

8. Chargebacks

We encourage you to contact us directly before initiating a chargeback with your bank or payment provider. We are committed to resolving any issues promptly and fairly. Initiating a chargeback without first contacting us may result in account suspension.

9. Changes to This Policy

We reserve the right to modify this policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the modified policy.

10. Contact Us

For any questions about this policy or to request a refund, please contact us:

support@qrcodecreator.io

We aim to respond to all inquiries within 24-48 hours.

15-day free trial included

Ready to create yourQR codes?

Create dynamic QR codes you can track and edit anytime — even after printing.

Start for free

Free 15-day trial included